Karen Bachmann
User Experience Consultant

Satisfied Users = Successful Products

What kind of experiences do your products offer your users? Are you sure that the user will find your product useful, usable, and even enjoyable? Each time a user interacts with any part of a product – whether directly with the product or with the documentation accompanying the product – you have the opportunity for increasing user satisfaction and loyalty. If you're not sure what kind of experience your products provide users, read on to learn how a user experience consultant can help you create satisfied users.

I will be presenting at the following upcoming conferences:

• 2005 STC Annual Conference in Seattle, May 8-11
• BFMA's Symposium '05 in Orlando, May 22-26: I'm presenting a half-day workshop "Defining Usability Requirements for Usability Testing" on Thursday afternoon
• 2005 UPA Conference in Montreal, June 27-July 1

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© 2002-2005 Karen L. Bachmann